Your Sales, Service, and Ownership Questions, Answered
Questions about Volvo's lineup, what ownership includes, and how service works at Volvo Cars of Naples are answered here. We have covered the ones that come up most often.
Location and Hours
Where is Volvo Cars of Naples located, and which Southwest Florida communities does it serve?+
Volvo Cars of Naples is at 5870 Naples Blvd, Naples, FL 34109. The dealership serves drivers throughout Southwest Florida, including Naples, Marco Island, Fort Myers, Estero, Bonita Springs, and North Naples. For current sales and service hours, including any seasonal or holiday adjustments, visit the contact page.
Models and Features
What new Volvo models are available at Volvo Cars of Naples?+
What is the difference between Volvo's Recharge Plug-In Hybrid and Recharge Pure Electric models?+
Recharge Plug-In Hybrid models combine a combustion engine with an electric motor and a rechargeable battery. You can drive on electric power for shorter trips and switch to the gasoline engine for longer range. Recharge Pure Electric models run entirely on battery power with no combustion engine. For Southwest Florida drivers who want to reduce fuel costs on daily drives but keep range flexibility for longer trips to Miami or Orlando, the plug-in hybrid is a practical middle ground. Drivers who do most of their driving locally and have home charging available tend to prefer the fully electric models. Availability of these models may vary so please reach out to our sales team or view the full new inventory here for additional invormation.
How do the Volvo EX30 and EX90 compare as electric vehicles?+
The EX30 is Volvo's compact fully electric SUV, designed for urban and suburban driving with a smaller footprint and lower entry price. It suits Naples-area driving patterns well where shorter daily distances are common. The EX90 is Volvo's flagship fully electric three-row SUV, built for families who need more passenger and cargo capacity without giving up the EV experience. Both models access the Tesla Supercharger Network through Volvo's NACS integration.
Does Volvo offer built-in Google technology in its current lineup?+
Yes. Current Volvo models include Google built-in, which integrates Google Maps, Google Assistant, and Google Play directly into the vehicle's infotainment system without requiring a phone connection. Voice commands, navigation, and app access work natively through the Volvo Cars app platform. Learn more about the Volvo Cars app here.
What safety systems come standard on new Volvo vehicles?+
Standard safety technology on current Volvo models includes automatic emergency braking with pedestrian and cyclist detection, run-off road protection, lane keeping assist, oncoming lane mitigation, blind spot information, and rear cross-traffic alert. Volvo has a sustained focus on both active and passive safety development across its lineup. Browse the full Volvo inventory here.
Does Volvo Cars of Naples carry Certified by Volvo pre-owned vehicles?+
Yes. Volvo Cars of Naples carries Certified by Volvo inventory, which includes pre-owned Volvo vehicles that have passed a 130+ point inspection process and come with warranty coverage and complimentary Volvo Roadside Assistance for the duration of the certified warranty period. The dealership also maintains a broader pre-owned and luxury used car selection beyond the Certified program. Browse Certified by Volvo inventory here.
Does Volvo Cars of Naples carry luxury pre-owned vehicles from other brands?+
Yes. In addition to Certified by Volvo inventory, Volvo Cars of Naples maintains a dedicated Luxury Pre-Owned section with pre-owned vehicles from other premium brands. These vehicles go through the dealership's appraisal process before being offered for sale and are separate from the Certified by Volvo program. Browse luxury pre-owned vehicles here.
Service and Maintenance
Can I schedule a Volvo service appointment online, or do I need to call?+
Online scheduling is available directly through the Volvo Cars of Naples website and through the Volvo Cars app. You can select your service type, preferred date, and service advisor without calling. The Volvo Cars app is included complimentary for four years on new Volvo purchases and is available for iOS and Android. Schedule service here.
What does Volvo's Complimentary Factory Scheduled Maintenance Program cover?+
Volvo Cars of Naples states that new Volvo vehicles include Complimentary Factory Scheduled Maintenance as part of My Volvo Experience. Because covered services can vary by model year and powertrain, the safest way to review the current program is through the dealership’s ownership benefits page. You can see full ownership benefits here.
Does Volvo Cars of Naples use genuine OEM Volvo parts for repairs?+
Yes. Volvo Cars of Naples uses Genuine Volvo parts for all maintenance and repairs. As an authorized Volvo retailer, the service center uses Volvo Special Tools and factory-specified diagnostic equipment. Technicians are Volvo Certified and receive regular training updates directly from the manufacturer. Learn more about the service center here.
What is Volvo Valet, and is it available at Volvo Cars of Naples?+
Volvo Valet is a pick-up and delivery service available at Volvo Cars of Naples. When your vehicle needs service, the team picks it up from your home or office, performs the work, and returns it when complete. A loaner vehicle is available during the service period if needed. Contact the Volvo Cars of Naples service team to confirm current availability and scheduling for your location. Schedule service here.
Financing and Trade-In
Can I get pre-approved for Volvo financing before visiting the dealership?+
Yes. Volvo Cars of Naples offers a secure online finance application that can be completed before your visit. Pre-approval helps establish your budget and reduces paperwork time at the dealership. The finance team works with a range of credit profiles and can walk you through all available loan and lease options. Apply for financing here.
What vehicle protection plans does Volvo Cars of Naples offer?+
Volvo Cars of Naples offers vehicle protection plans that extend coverage beyond the factory warranty. These plans cover mechanical and electrical components for a specified term and mileage and can be structured at the time of purchase. Ask the finance team for current plan options and terms when you visit. Learn about vehicle protection plans here.
How do I value my trade-in at Volvo Cars of Naples?+
Volvo Cars of Naples offers an online trade-in valuation tool that allows you to enter your current vehicle's details and receive an estimated value before visiting. The dealership accepts trade-ins of any make and model. The trade-in value can be applied toward the purchase or lease of a new or pre-owned Volvo. Value your trade here.
About the Dealership
Can I test drive a new Volvo before I decide to buy?+
Yes. Volvo Cars of Naples offers a VIP Test Drive Program that lets you schedule a test drive in a specific model before visiting the showroom. Demo and executive loaner vehicles are also available to drive. Schedule your test drive here.
What is "The Volvo Experience" offered at Volvo Cars of Naples?+
The Volvo Experience at Volvo Cars of Naples is the dealership's ownership benefit program. It includes complimentary factory scheduled maintenance, Volvo Valet pick-up and delivery, the Tow for Life program, the Customer Lifetime Parts and Labor Warranty, and 24/7 Volvo Roadside Assistance for four years on new vehicles. The program is designed to reduce the cost and friction of ownership from the day you drive home. Learn more about The Volvo Experience here.
What is the Volvo Overseas Delivery Program, and can I use it through Volvo Cars of Naples?+
The Volvo Overseas Delivery Program allows buyers to take delivery of their new Volvo in Gothenburg, Sweden, drive it through Europe, and have it shipped to their home dealer in the United States. The vehicle is delivered to Volvo Cars of Naples on arrival. The program typically includes savings off MSRP, complimentary hotel nights in Gothenburg, and a factory tour. Volvo Cars of Naples can walk you through the order and delivery process. Learn about the Overseas Delivery Program here.
Still have a question?
The team at Volvo Cars of Naples is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.